Wether you already have a style or theme in mind, or are really just in the dreaming phase, we would love to create something truly unique for your occasion! We offer complete custom party design from invitations all the way through party decor & thank you cards as well as birth announcements and more. With every custom design, we will begin with a blank slate to create something completely original.

Custom design requests are accepted based on availability. For custom party collections please plan on starting the process at least eight weeks before your requested shipping date. For baby announcements or invitations without a custom party collection, please plan to start the process at least six weeks prior to your requested shipping date. We are also happy to accommodate rush orders when our schedule permits. Please contact us at hello@paperandpalm.com to inquire about a rush order. 

Read more about the process below, or if you are ready to get started, click on the button below that best matches your occasion to fill out the details form!


THE CUSTOM DESIGN PROCESS


1 - Details

We start with a "Details" form to learn more about your upcoming party or occasion. This form covers the basics from things like location, date, what pieces you would like to include in your final suite, etc. to other more stylistic details gathered from various questions. This sort of information really gives us a picture of how we can put all of that personality into a uniquely crafted design that fits your project perfectly! We are visual and understand that some things are hard to put into words, so we also find it incredibly helpful when you've put together a Pinterest board with things you like and inspiration for your party!

While filling out the form, please refer to our Customizations page to view options. Please know that these options can be simply a starting point and the possibilities are really pretty limitless. We love working with unique materials and printing combinations. If you do not see what you are looking for on our customizations page, please let us know! Describe your wishes in the form and we will do everything we can to turn your vision into reality!

2 - estimate

After we receive your details form, we will put together a personalized estimate that outlines the costs associated with different printing methods, paper stocks and materials. You can use this estimate to select options to fit your taste and budget. 

As always, we are here to answer any questions! Just send us an email at hello@paperandpalm.com and we will get back to you right away!

3 - deposit and agreement

After you've had a chance to review your estimate and select your choices, we will send you an invoice with your choices indicated. If you would like to move forward, we require a 50% deposit and a a signed contract. Upon payment of the deposit, you will also be asked to fill in your wording for the invitation and any other pieces you've decided to include. At this point you will also select your dates for approval and shipping.

The "approval" date and "shipping" date will be used as a timeline to keep the process on track as we go about creating your custom party design. Your wording, deposit and agreement must be submitted at least four weeks before your set approval date. The shipping date is automatically set at three weeks after the approval date. When approved on or before the set approval date, depending on the complexity, most orders ship before the specified shipping date.

4 - DESIGN & PROOFING

After purchasing your deposit and submitting your wording and agreement, we will get started on your design! All custom design is done by Paper & Palm creator and designer, Ashleigh Graber. After culling through the stylistic details and information you've provided, she will create and refine a unique aesthetic to ultimately arrive at the ideal concept to set the tone for your upcoming occasion or project . This initial design creation process takes one to two weeks. At the end of these one to two weeks, an electronic proof will be sent to you via email. This proof will contain the unique design concept for your entire party design, birth announcements, invitations, etc. 

After you've had a chance to look over your proof, you may request any revisions needed. Revision requests must be sent via email and one email with changes serves as one revision round. Two rounds of revisions are complimentary with your custom order. Additional rounds of revisions incur a fee of $40 per revision and could delay the approval and shipping dates.

5 - FINAL APPROVAL & PAYMENT

When you are 100% happy with your designs, please send us an email noting your final approval. Be sure to double check spelling, grammar and dates and all information to be certain everything on your designs is correct before giving your final approval.

Your final payment is also due at this time and must be paid for print production to begin. We will provide a link to pay online by credit card. Upon final approval and payment, no further changes can be made.

6 - PRINTING

After the final invoice is paid, your project goes to print. Our standard printing time after approval and final payment has been received is three weeks.

At this point in the process you may catch a sneak peek of your printed project on our instagram feed and facebook page. We always fall head over heals with the printed pieces and love sharing a little preview of the loveliness that's headed your way!

7 - SHIPPING

Projects are shipped immediately after printing and are sent to the shipping address specified in the Agreement & Wording Form. You will receive tracking information so you can follow your order every step of the way!

8 - ENJOY YOUR custom design

We love this part! There is nothing quite like feeling of receiving your uniquely printed custom invitations, birth announcements and/or party decor right at your doorstep - we know! And the best part is, it's all done! Now send out those invitations because it's time to party!